Our Story
Auburn Service Center opened its doors 18 years ago and was championed by Rich Diebold who committed to friendly, honest, and affordable car repair mixed with a passion for the automotive world. After searching for a couple of years Rich found the right people to take over and on July 1st, 2021 Rich passed the torch to Kevin and Brennen Nelson, a dynamic father-son duo, who swore to uphold Rich’s tradition and continue Auburn Service Center’s Legacy.
From the very beginning, our mission has been clear to simplify and demystify the vehicle repair process and provide honest and friendly service all in a timely manner.. We believe in transparency, honesty, and above all quality workmanship. These core values guide every action we take at Auburn Service Center ensuring the customer always receives high-quality service and repairs.
At Auburn Service Center, we’re more than just mechanics – we’re members of the Auburn community, dedicated to building lasting relationships with our customers. We pride ourselves on our family-owned and operated business model, which allows us to spend more time with each customer ensuring you will always leave informed and satisfied with our service.
Vehicles Serviced
Years of Experience
We Are a NAPA-Certified Shop
As a NAPA AutoCare Center, we offer a 24 Months/24,000 Miles warranty that covers parts and labor on qualifying repairs and services. There’s no greater peace of mind than knowing you have one less worry by having your vehicles serviced by the professionals at Auburn Service Center
Auburn Service Center At Work
Step behind the scenes and witness the dedication that drives us. Because at Auburn Service Cetner, our work isn’t just about vehicles; it’s about creating a legacy of care, trust, and community.
Our Testimonials
I honestly cannot thank the Auburn Service Center team enough for efficiently and professionally diagnosing the issue with my vehicle. Brennen at the front desk was extreemly knowlegable, friendly and provided top notch customer service. Even before doing the diagnostic the prices quoted to me were very fair and reasonable. Believe it or not but I almost left before making an appointment due to me not having a lot of time. Brennen however gave me so much confidence that they could help resolve the issue that I thankfully scheduled an appointment.
The staff here are absolutely amazing. I came in for an oil change and got my car inspected as well, the lady at the front desk was super kind to explain the processes and procedures. As a young driver with this vehicle being my first car, she made me feel extremely comfortable in understanding what I should keep an eye on.
These folks are the best! Quick service, honest pricing, and the only shop in town willing to work on older vehicle. They were super communicative throughout the process, I never wondered what was going on with my vehicle while it was in their hands. The mechanic Kevin took the time to chat with me at pick up and put my worries at ease. I will absolutely return to them in the future.
Went here a few months ago after my car was nearly dead. My Subaru kept overheating and leaking coolant. This shop went above and beyond to get me in even though they were booked super far out. They did the work very quickly, did an extremely thorough job and won my business for all future car troubles! I recommend them to everyone I meet! Thank you for being such an honest and hardworking shop! You guys are amazing at what you do!
Bring your vehicle here! My experience with Brennan and The Auburn Service Center has been great. I Pay for services and my truck and car are fixed. They didn’t try to over sell and lie to me about my vehicles (I already pin pointed the issues before hand),,,,honest family business, that is unfortunately lacking in our community, I will be back to this service center in the future without hesitation. Thanks for the good work.
Positive: Professionalism, Quality, Value
I went in for an oil change and general inspection. They noticed and told me each step of the maintenance what they were doing and how much it would cost. They also fixed some of the poor maintenance done on my car by the last shop free of charge! They were professional, kind, fast, hardworking, and most importantly, honest! I will recommend them to all my family and friends. 5/5. Highly recommended!
These folks are super nice and professional. My family and I are from Texas and were in desperate need of auto repair for our return trip. They made it a priority to get us on the road. Brennen, Andrew and Kevin spent most of their day getting us out of a hotel and back on road. Thanks guys and know you will always have a friend in Texas.
Absolutely awesome experience will never go to another mechanic again. Honest mechanic, I know who thought one existed but they do and they work here.
I'm 81 and over my driving life time I have used numerous auto repair shops and by far this is the very best shop I Have ever used they are the very best around.